4 customer survey effective practices
Go MobileCustomer satisfaction is one of the few levers small businesses can pull to differentiate themselves in competitive marketplaces. The best customer experience usually wins. That’s why customer satisfaction surveys matter. Selecting the right channel to ask your customers for feedback might take you to various options. Such as to a feedback widget on your website, social media poll, email (that is however often viewed as spam), or live chat. And mobile phone, of course. The recent pandemic is helping Apple, Google and other tech companies replace our wallets with our mobile phones. Before this pandemic, mobile payments were driven by convenience. While convenience is still very important, the pandemic has also put a spotlight on how safe mobile paymentsContinue Reading