The number of clients served by ČSOB and Era actively using the smartbanking service increased by approximately 25%. They use the service for simple financial operations, such as payment orders. The number of transactions conducted via the smartbanking service increased by nearly 50%, ČIANEWS was told by ČSOB and Era spokeswoman Martina Slavíková. According to her words, the older generation shows an increased demand for digital channels. Era says that 23% of clients using the electronic banking service were older than 57 years.