Marek Hadrbolec

A chatbot is a great way to make internet communication more pleasant for both customers and companies. At the beginning of the millennium, people would probably laugh at this sentence. But today, the reactions are different. The main reason for this change is Natural Language Processing (NLP). It is this branch of artificial intelligence science, that has transformed the clumsy and cumbersome automata into today’s clever chatbots, which you can hardly tell from people sometimes. Thanks to NLP, artificial intelligence learns to understand something as complex as human communication. “The natural speech that people use to speak to each other is entirely different from the abbreviations, phrases, and slogans spoken by the first chatbots. Thanks to NLP, AI is finallyContinue Reading

Admission procedures, business meetings, but also gatherings with family members or friends. Over the last year, all of these events had at least partially moved to the online environment. And the same can be said about various entrance exams and other tests. Universities and other institutions had to suddenly face the challenges of arranging fair online entrance exams for thousands of applicants. Fortunately, the helping solution that made the situation easier for both examiners and examiners was already present. It is the way of remote supervision called AI proctoring. The main task of proctoring AI is to prevent possible test fraud. Due to the supervision abilities of these solutions, it is almost impossible for others than test participants to takeContinue Reading

Ensuring fair, efficient, and reliable supervision of various online exams and tests. This is the main task of the new technology developed by the Czech companies Scio and Born Digital. The solution uses artificial intelligence to guarantee the correctness of exams and facilitates the work in the online environment for both examiners and examiners. The developed product called ScioLink is unique not only in the Czech but also in the global market. During the last and current school year, the Scio educational company had to provide the Czech National Comparative Examinations (NSZ), which replace or supplement the entrance examinations for dozens of universities in the Czech Republic and Slovakia, in an online version. The unplanned solution had to be developedContinue Reading

Imagine going on your first health check with your new GP. You enter the office from the waiting room, and a robot in a white coat sits behind the desk. This shiny robot will introduce itself as the most modern healthcare artificial intelligence solution, and while you are shocked and unable to react, it will start investigating your health condition. That sounds like a sci-fi movie, doesn’t it? And also, that it is! Although artificial intelligence already stands as a significant help for doctors, it is still used in places other than GPs’ chairs and offices. Artificial intelligence in today’s healthcare rarely takes the form that people would probably imagine. Instead of robot bodies, it hides in a variety ofContinue Reading

To save a human life, it is not needed to be a superhero who sacrifices his whole life to help others. Regular blood plasma donating takes only a few hours a month and has the same effect. In addition, artificial intelligence will now provide all the necessary information about donations to the interested people on the website of the sanaplasma donor centers.  How is the collection of blood plasma? Who do the drugs made from it help, and what conditions must donors meet? These and many other questions regarding blood plasma donation will be answered by the new public, a new digital assistant of the company sanaplasma, which operates donor centers in the Czech Republic. It is one of the first solutions of its kind.  One of the first of its kind  The technology for sanaplasma in the form of a clever chatbot was developed by the Czech-Slovak startup Born Digital, which focuses on digitizing contact centers in cooperation with QUANTIMA company. The main task of the solution is to provide all the information about the collection of blood plasma to thoseContinue Reading

Gone are the days when a call to a company helpdesk provided you with direct contact with an operator or other live employee. Their places in companies’ contact and call centers are now occupied by technological solutions that save companies costs and staff capacity. With such a phone call, you will most often encounter the IVR (Interactive Voice Response) system today. Or, if you are more fortunate, a quicker and friendlier AI voicebot. But what are its benefits, and why you don’t have to worry about talking to artificial intelligence? Is it a robot, or is it a person? But what exactly is a smart voicebot? It is a solution that uses artificial intelligence, natural language processing, and machine learningContinue Reading