Czechs and Slovaks, who call the Samsung customers care line, will now meet a new intelligent voicebot with several unique features. The innovative virtual assistant was developed by Conectart, the largest domestic call center operator. The technological author of the solution is the Czech startup Born Digital. The new digital assistant had replaced the Interactive voice response system (IVR). Customers no longer have to listen to the list of options and dial the number corresponding to their request. The innovative voicebot fluently converses with them in a human voice indistinguishable from a living operator. “Customer expectations are increasing rapidly every year, and we need to keep up with new trends. That is why we decided to implement this project, whichContinue Reading

Whether it be a USB cable of some sort or a different cable, almost all mobile devices need a charging cable. In the past, there have been some talks around different cable types delivering the same type of power, but recently, the European Commission finally came up with a specific proposal. It suggests that all manufacturers should be forced to start making devices chargeable with one single type of cable, the USB-C cable. This decision comes after years of waste in the electronics industry, caused by the production of outdated cables and their disposal by customers, once a new cable type came out. The theory behind this decision is, that if all people in the EU charge with the sameContinue Reading

On September 18th and 19th, many visitors celebrated the NATO Days and Czech Air Force Days at the Leoš Janáček Airport in Mošnov, a village in Ostrava. As it is the largest security show in Europe, over 33000 guests from Czechia, Poland and Slovakia visited the event on Saturday and another 24000 on Sunday. The admission to enter the NATO days is free. The main aim of the happening is to present to the general public all the different resources used in the field of security. The busy program offered a number of shows including a presentation of heavy military, police and rescue equipment, dynamic demonstrations of special forces training, aerial demonstrations and presentations of armaments, equipment and equipment units.Continue Reading

Mobile wallets offer a seamless and highly secure payment option. They have grown in popularity over the last few years and made physical wallets obsolete. But mobile payments replacing credit cards was just the start. Your mobile phone is becoming your everything now. Declutter Your Wallet Mobile wallets such as Apple Wallet (working together with Apple Pay) or Google Pay are secure and organized folders. In addition to organizing your credit cards, they allow for adding, viewing, and managing other digital items that would occupy space in your physical wallet. In mobile wallets, you can keep digital boarding passes, frequent flyer cards, event tickets, or various loyalty cards, public transport passes, coupons, and much more. A few weeks ago, AppleContinue Reading

The enterprise Toyota Motor Manufacturing Czech Republic located in Kolín has recently resumed production. The factory has been closed off for three weeks since August 15th due to a lack of microchips. As for this week, the enterprise will produce hundreds of cars. However, the usual number of vehicles made used to be over a thousand daily. The speaker of the Toyota enterprise claims that it is uncertain whether the factory will be able to keep up the production in the following months. Kolín employes aproximatelly 2500 workers at the local Toyota factory and plans on expanding. That makes it one of the greuatest exporters in the entire Czech Republic. The overall number of produced car has decreased by 26,4%Continue Reading

It seems that the popular social network Instagram was experiencing big issues on Thursday, as customers reported problems with the Facebook-owned service from Thursday’s morning hours. The problems reportedly reached Czechia at 1pm, when even Czech users started to experience the inability to share pictures, comment on them, or even view them. According to Downdetector, a site dedicated to monitoring the availability of online services through user-generated reports, Instagram’s content does not even load for 26 percent of users, 27 percent have problems with the browser version of the app and 47 percent only have problems with certain functions. Similar problems seem to be occurring in the United States, Russia and the rest of the EU. It is yet unclearContinue Reading

Summer vacations are awesome, right? Returning from a break isn’t that much fun anymore. Before diving back into your emails and projects, let me get you an idea of how things were while you were gone. After years of shaking out who is who, Google Pay and Samsung Pay are pretty much the only Android players left in the mobile wallet transaction market in the United States — both supporting a pretty big variety of mobile phone brands. The bad news, though, is that they are both getting slaughtered by Apple Pay. A study by Pulse, an electronic funds transfer company, has been published, stated that payments using Apple Pay account for the staggering 92% of all mobile wallet paymentsContinue Reading

By working together with the integrator Balíkobot, operating on the Lockers.ai platform, Alza.cz is opening the capacity of its Alzaboxes to carriers and interested buyers from an array of e-shops. Now, every partner connected to Balíkobot, as well as the customers of thousands of e-shops, both in the Czech Republic and Slovakia, can have their parcels delivered using the most robust network of lockers with over 100,000 collection boxes located all across both countries. Alza.cz, together with Balíkobot, joined its network of AlzaBoxes with the Lockers.ai platform. Both companies working together provide higher-quality delivery services, particularly for e-shop customers, as well as all the other customers of over 2,500 entities collaborating with the tech-logistics integrator Balíkobot. This allows for theContinue Reading

According to recent developments on the website of the Czech Telecommunications Office, Starlink, a company founded by American visionary Elon Musk dedicated to providing internet connection to remote locations, aims to start providing its services in the Czech Republic as early as this September. This news is surprising, as the company officially only announced that they are planning to start operating in Czechia in 2022. Thus, some debate the extent of the operations that will start taking place, with many assuming that this September could just mean the start of private testing of the services on Czech soil. One way or another, it seems that satellite internet in Czechia is just around the corner. The technology aims to provide reliableContinue Reading

Mobile wallets — launched just about a decade ago — have become popular as they are very convenient to use. Mobile wallets such as Apple Wallet and Google Pay count also to the most preferred ways people want to stay updated on deals, promotions, and discounts. People expect their mobile wallets to spoil them with offers and targeted notifications. Beyond easy payments by tapping the mobile phone, mobile wallets allow people to store, use and manage digital content from their favorite businesses. Digital coupons, loyalty cards, event tickets, boarding passes, and much more … Like every other mobile app, mobile wallets also feature push notifications. These messages would pop up as a banner on the lock screen of a mobileContinue Reading